Introduction to Information Systems

Introduction to Information Systems

Question 100

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__________ is (are) data that have been organized to have meaning and value to a recipient.
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Question 99

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Process and procedures are important but not critical to the effective use of computer based information systems.
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Question 98

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An organization's _______consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.
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Question 97

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The applications and technologies for consolidating, analyzing, and providing access to vast amounts of data to help users make better business and strategic decisions
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Question 96

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A student's decision to drop one course and add another would be considered a transaction to the university's information system but not to its accounting system.

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Question 95

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Uses customer behavior and perceptions in order to provide actionable business intelligence (back-end).
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Question 94

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CRM data can show you this and enable you to profile target groups which may be underperforming in order to try and boost this area of your business, with the goal of boosting profits.
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Question 92

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An ongoing collection of related activities that create a product or a service of value to the organization, its business partners, and/or its customers.
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Question 91

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The list of all your purchases from Amazon (books bought, price paid, dates) is defined as ________________.
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Question 89

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IT personnel use _______to produce _____.
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Question 88

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IT personnel use the IT infrastructure to develop information systems.

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Question 87

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Spying on potential or actual enemies primarily for military purposes.
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Question 86

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Which of the following statements about IT's role in society is false?
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Question 85

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Exploring the reasons why customers fail to make purchases or why they may not rate your company's services can help you adapt new policies and techniques which may help you attract new customers.
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Question 84

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Which of the following statements concerning the management of information resources is not true?
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Question 83

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Which of the following statements about your future role as a manager is false?
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Question 82

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IT workers are still in demand and are projected to be in demand for the next ten years

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Question 81

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eBay uses all of the following business models except:
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Question 80

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An auditing manager focuses on the ethical and legal use of information systems.

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Question 79

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One impact of IT will be to decrease the numbers of managers employed in organizations.
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Question 78

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You do not have to work in the IT department to benefit from learning about IT

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Question 78

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You do not have to work in the IT department to benefit from learning about IT

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Question 76

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____________ is the process whereby a fully automated electronic commerce transaction eliminates middlemen.
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Question 75

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Which of the following is not a problem along the supply chain?
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Question 73

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Which of the following factors is not a significant influence on a company's competitive environment?
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Question 72

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Describes the buying, selling, transferring or exchanging of products, services, information via computer networks.
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Question 71

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Data warehouse deals with multiple subject areas and is typically implemented and controlled by a central organizational unit such as the corporate Information Technology (IT) group.
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Question 69

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Deals directly with a firm, avoiding intermediaries such as retail stores.
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Question 68

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Enterprise resource planning systems
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Question 67

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_______ are simple tools for answering repetitive customer questions.
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Question 66

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End-user computer refers to a group of end users working together to manage their interactions with a computer.

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Question 65

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Misinformation has a way of fouling up people's lives, especially when the party with the inaccurate information has an advantage in power and authority.
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Question 64

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When a business must abide by government regulations such as HIPPA or FERPA, what type of business pressure is created ?
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Question 63

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Which of the following are Amazon's primary value propositions?
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Question 62

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Which is not the core capabilities of computer-based information systems include (check 2 that applies):
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Question 61

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_________ auctions are the most common auction model for large purchases.
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Question 60

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An organization's information technology architecture:
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Question 59

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An information system that uses computer technology to perform some or all of its intended tasks.
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Question 58

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Development in software technologies result in
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Question 57

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__________ auctions are the most common auction model for large purchases.
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Question 56

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Wi-Fi provides excellent security.
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Question 54

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All of the following use an advertising revenue model except:
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Question 51

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Information is data that have been organized to provide value.

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Question 49

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A method of trying to integrate all forms of electronic communication under one standardized platform or method.
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Question 45

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Information technology and information systems are the same thing

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Question 44

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The transmission capacity (speed) of a network-measured in bits per second (bps).
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Question 43

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Office automation systems
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Question 40

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A simple form of a data warehouse that is focused on a single subject (or functional area), such as Sales, Finance, or Marketing.
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Question 39

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A systems analyst focuses on designing specifications for new technology.

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Question 38

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_____ reports are produced at scheduled intervals.
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Question 37

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Central Processing Unit collects, processes, stores, analyzes, and disseminates information for a specific purpose.

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Question 36

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Pressures on organizations are generated by the global economy and strong competition facilitated by the global, web-based platform

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Question 35

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Office automation systems
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Question 33

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Over time, the customer relationship with vendors has become more impersonal for all of the following reasons except:
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Question 31

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Using CRM can help businesses to develop better working practices, especially with departments such as customer service.

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Question 30

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The function of SCM is to improve the way a company finds the raw materials it needs to produce a product or service and deliver it to its customers.

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Question 29

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__________ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.
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Question 28

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A system composed of people and computers that processes or interprets information. The term is also sometimes used in more restricted senses to refer to only the software used to run a computerized database or to refer to only a computer system.
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Question 27

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Managing the IS function within an organization is the exclusive responsibility of the IS department
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Question 26

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A situation when a producer or supplier bypasses the normal channel of distribution and sells directly to the end user.
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Question 25

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Information security students in a graduate degree program take courses in all of the following except:
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Question 24

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Knowledge is data that have been organized to convey accumulated learning.
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Question 22

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All IT applications require data.
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Question 21

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In the _________ marketplace model, EC technology is used to streamline the purchasing process in order to reduce the cost of items purchased, the administrative cost of procurement, and the purchasing cycle time.
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Question 19

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An informed user of IT can enhance his or her organization's competitive position.
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Question 17

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A_____________ refers to a choice among two or more alternatives that individuals and groups make. Decisions are diverse and are made continuously.
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Question 16

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Contains content that describes a cause, opinion, or idea.
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Question 14

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Information technology deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.
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Question 13

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If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its __________.
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Question 12

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An ERP system is an inter-organizational information system.

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Question 11

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Approach that defines an initial list of user requirements builds a prototype system and then improves the system in several iterations based on users' feedback.
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Question 10

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The pull model is make-to-stock.
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Question 8

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An organization's IT platform consists of the IT components and IT services.
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Question 7

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__________ conveys understanding, accumulated learning, and expertise as they apply to a current problem.
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Question 6

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______ is another very common solution. EDI is a communication standard that enables business partners to exchange routine documents, such as purchase orders, electronically.
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Question 5

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Differentiation Strategy - Offer different products, services, or product features than your competitors.
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Question 4

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Each computer or device on a communications line has a numeric address called
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Question 3

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The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the
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Question 2

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Which of the following factors is not a significant influence on a company's competitive environment?
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Question 10

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Prototyping allows the users to clarify their information requirements as they use the prototype.
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Which of the following is not a part of the typical IS operational plan?
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Question 8

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The SDLC encourages changes to user requirements once they have been established.
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Question 7

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When users ask for added functionality during a systems development project, this is called:
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_________ is a method of delivering software, in which a vendor hosts the applications, and customers access these applications over the Internet.
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Writing computer code is as much art as it is science.
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The deliverable of the systems design stage is:
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Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except:
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A firm implements a new information system in one of its plants, assesses the new system's performance, and then implements the new system in its other plants. This is an example of ___________ conversion.
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Which of the following is not a part of systems analysis phase of the SDLC?
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Which of the following best describes CRM?
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The most common solution to supply chain problems is building inventories.
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Data can be gathered and analyzed from customers using what are known as
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Which of the following is not a customer touch point?
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CRM systems are designed to achieve customer intimacy.

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Is a communication standard that enables business partners to exchange routine documents, such as purchase orders,electronically.
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Customer-facing applications is an organization's sales, field service, and customer interaction center representatives interact directly with customers.

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__________ consist of data that are related to demand, shipments, orders, returns, and schedules.
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Which of the following is not a problem along the supply chain
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Uses customer behavior and perceptions in order to provide actionable business intelligence (back-end)
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The data processed by transaction processing systems provide the inputs for other organizational information systems.

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Enterprise resource planning systems take a (n) ________ view of the overall organization.
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Which of the following is not a characteristic of a transaction processing system?
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Information silos were particularly efficient when business processes crossed functional boundaries in an organization.
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________ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.
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Microwave transmissions are affected by environmental conditions such as storms.
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_______ refers to efforts by unauthorized users to access data traveling over wireless networks.
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_______ is a wireless standard that enables temporary, short-range connection between mobile devices.
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With regard to mobile computing, _______ means that knowing where a user is physically located is a key to offering relevant products and services.
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GEO satellites are used to comprise the GPS network.
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The greatest problem with GEO satellites is which of the following?
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WiFi provides excellent security.
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_______ communicate(s) via radio waves using radio antennas placed within adjacent geographic areas.
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The most common wireless technology for TV and DVD remote control devices is:
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A hotspot is a small geographical perimeter within which a wireless access point provides service to a number of users.
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Question 26

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Electronic commerce provides opportunities for companies to do all of the following except:
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________ is the process whereby a fully automated electronic commerce transaction eliminates middlemen.
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LinkedIn is a _____________social networking site that makes money from advertising and services.
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Which of the following is not an example of Web 2.0 applications?
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_____ auctions are the most common auction model for large purchases.
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If you are an worker managing your fringe benefits over your company's intranet, you are engaging in _______ e-commerce.
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In the _____ marketplace model, EC technology is used to streamline the purchasing process in order to reduce the cost of items purchased, the administrative cost of procurement, and the purchasing cycle time.
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The advantages of electronic commerce for consumers include all of the following except:
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E-commerce affects only businesses that sell products online.

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You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use?
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Which of the following statements concerning Web 2.0 sites is false?
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A wiki is a collection of blogs.

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You can always trust the content of Web 2.0 sites.

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In this type of e-commerce, the sellers and buyers are organizations.
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Channel conflict occurs when click-and-mortar companies have problems with their regular distributors when they sell directly to customers online.

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Unintentional threats to information systems include all of the following except:
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IT security is the responsibility of everyone in the organization.

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_________ involves building an inappropriate trust relationship with employees for the purpose of gaining sensitive information or unauthorized access privileges.
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In _________ , the organization purchases insurance as a means to compensate for any loss.
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Biometrics are an example of:
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Which of the following is not a strategy for mitigating the risk of threats against information?
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Having one backup of your business data is sufficient for security purposes.

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____________ restrict unauthorized individuals from using information resources and are concerned with user identification.
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The computing skills necessary to be a hacker are increasing.

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In a process called _________, a company allows nothing to run unless it is approved, whereas in a process called _________, the company allows everything to run unless it is not approved.
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Is the increased value of information in decision-making.

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Has a way of fouling up people's lives, especially when the party with the inaccurate information has an advantage in power and authority.

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True or False: Information is the means through which the minds expands and increases its capacity to achieve its goals, often as the result of an input from another mind.

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This information is closely related to property right.

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Can be defined as an individual condition of life characterized by exclusion from publicity.

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True or False: The growth of information technology, with its enhanced capacity for surveillance, communication, computation, storage, and retrieval.

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True or False: Responsibility is accepting any consequences of decisions and/or actions.

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This category of privacy concerns all forms of personal communication which a person wishes to keep private.

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True or False: Information forms the intellectual capital from which human beings craft their lives and secure dignity.

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True or False: Liability means that individuals have the right to recover the damages done to them by other individuals, organizations, or systems.

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Decision support systems support only lower and middle level managers.

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Searching for valuable business information in a database, data warehouse, or data mart is referred to as ________.
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Being a figurehead and leader is part of the ________ managerial role.
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The ratio between organizational inputs and outputs is an indication of the organization's productivity.

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Digital dashboards-evolved from executive information systems, which were information systems designed specifically for the information needs of top executives.
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A (n) ________ provides rapid access to timely information and direct access to management reports.
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A ___________ refers to a choice among two or more alternatives that individuals and groups make. Decisions are diverse and are made continuously.
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At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis
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Which of the following is NOT a reason that managers need IT support?
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Data mining refers to the process of searching valuable business information in a large database, data warehouse or data mart.
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Question 28

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A search engine is a software program you can use to find Web sites, Web pages, and Internet files
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Which of the following is not a disadvantage of telecommuting for employees?
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The wired medium with the highest bandwidth is:
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_____ portals support communities such as hobby groups or a political party.
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A software program used to access and view Web pages.

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Unlike a data mart, deals with multiple subject areas and is typically implemented and controlled by a central organizational unit such as the corporate Information Technology (IT) group.

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A major problem of the discovery applications of networks is the huge amount of information available.
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An Internet service provider (ISP) provides temporary Internet connections to individuals and companies.

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Twisted-pair wire is the least-used form of communications wiring.
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Which of the following is not a characteristic of twisted-pair wire?
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Which of the following are advantages of computer networks?

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Network interface cards are special adapters that link an individual device to the communications medium on a local area network.
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Search engines and metasearch engines are examples of which network application?
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Data marts are often built and controlled by a single department within an organization
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A(n) _____ connects two or more devices in a limited geographical area.
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Competitive advantage for an organization manifests itself as all of the following except:
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Information-based industries face a great threat from substitute products.
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The Internet increases traditional barriers to entry into a market.
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A collection of related activities and services that produce a product of value to an organization
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The introduction of the ATM in the banking industry is an example of the innovation strategy.
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When a business must abide by government regulations such as HIPPA or FERPA, what type of business pressure is created?
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When Amazon welcomes you by name back to its Web site on your second visit, this is an example of which strategy for competitive advantage?
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Improving the manner in which internal business processes are executed is which strategy for competitive advantage?
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Today's customers have __________ .
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Question 1

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The introduction of ATM machines by Citibank was a classic example of which strategy for competitive advantage?
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A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered knowledge.
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Dashboards provide rapid access to timely information and direct access to structured information in the form of reports.
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is a set of interrelated components that collect, manipulate, store, and disseminate data and information and provide a feedback mechanism to meet an objective.

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